Shipping Policy

1. Processing Time: Orders are typically processed within 1-2 business days after payment confirmation. During peak seasons or promotional events, processing times may vary, but we strive to dispatch all orders as quickly as possible.

2. Shipping Rates and Delivery Estimates:

  • We offer flat-rate shipping for domestic orders within [Country/Region].
  • International shipping rates vary depending on the destination and weight of the package.
  • Estimated delivery times will be provided at checkout based on your location and chosen shipping method. Please note that these are estimates and actual delivery times may vary due to carrier delays or other unforeseen circumstances.

3. Shipping Carriers: We primarily use [Shipping Carrier(s)] for deliveries. Once your order is shipped, you will receive a confirmation email with tracking information to monitor the status of your delivery.

4. Shipping Restrictions:

  • We currently do not ship to PO boxes. Please provide a physical address for delivery.
  • Some items may have shipping restrictions due to size, weight, or other logistical considerations. These restrictions will be noted on the product page.

5. Order Tracking: Once your order has been shipped, you will receive a tracking number via email. You can track your package using the provided tracking link on our website or directly on the carrier’s website.

6. International Shipping: For international orders, customs duties and taxes may apply upon arrival in the destination country. These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

7. Shipping Issues: If you encounter any issues with your shipment, such as delays or damaged items, please contact our customer support team immediately. We will work with the carrier to resolve the issue as quickly as possible.

8. Holiday Shipping: During peak holiday seasons, shipping times may be longer than usual due to increased demand and carrier delays. We recommend placing your orders early to ensure timely delivery.

9. Order Cancellation/Changes: Once an order has been processed and shipped, we are unable to make changes or cancellations. Please review your order carefully before completing the purchase.

10. Contact Us: If you have any questions or need further assistance regarding our shipping policy, please contact our customer support team at sunrisefashionpoint@gmail.com. We are here to help!